Frequently asked questions
Answers about Full Groom appointments, opening hours and contacting Emily.
How much is a grooming appointment?
The two-hour Full Groom is £55 and includes a complimentary finishing bow.
Is the £5 deposit an additional charge?
No. The £5 paid when booking forms part of the £55 total, leaving £50 to pay after the groom.
When are appointments available?
The normal diary runs Tuesday to Thursday from 9:30am to 6:30pm. Contact Emily to ask about current availability.
How long does the appointment take?
A two-hour slot is reserved for each Full Groom. Your confirmation will show the exact drop-off time.
What appointment times are normally used?
Appointments usually begin at 9:30am, 11:30am, 2:30pm and 4:30pm. Contact Emily to ask which times are available.
What should I do if my dog may need extra time?
Contact Emily before booking and include accurate coat, behaviour and health information so the right appointment can be arranged.
Can I book more than one dog?
Please contact Emily first so enough diary time can be reserved for each dog.
Where can I see cancellation or rescheduling terms?
Ask Emily for the applicable deposit, cancellation and rescheduling information before arranging an appointment.
Send Emily a message before booking
Useful when a dog may need extra time, special handling or more than one appointment.
Ask Emily about your dog's next groom
Get in touch by phone or Instagram to ask about appointments.
